We specialise in helping successful small business owners double their team's productivity and halve the time they spend working IN their business.
Your Consistent & Scalable score will be based on the following key areas:
Customer 1st Clarity
Can you...
- Assess your existing client base and weed out those clients who are sapping your resources?
- Analyse your customer journey step by tiny step and pull a plan together to remove the blocks and inefficiencies in order to simplify and streamline it.
- Build a consistent experience for every client by developing one right way to complete every task along their journey through your business
High Performing Team
Can you...
- Assess your existing team to understand who is a good fit, and who you’re settling for?
- Understand everything you need to have in place in order to hire right first time, every time?
- Build a training system that helps every member of your team to fulfil their potential?
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Operational Excellence
Can you...
- Give non-confrontational feedback that inspires and motivates improved performance, as part of a regular and consistent performance management system?
- Involve and engage your team through a rhythm of planning and communication that cements their emotional connection to your business?
- Build a cycle of continuous improvement that ensures all your hard work is maintained and refined regularly?
